At Lexus of Cerritos, a part of the AutoNation family, your automotive needs are fully provided for. As the Cerritos Lexus dealership to turn to, Lexus of Cerritos strives to make each customer experience successful and memorable. When you begin your search for a new Lexus, a pre-owned Lexus, or a Lexus to lease, Lexus of Cerritos is the Lexus dealership committed to you. At Lexus of Cerritos, we set the standard for a pleasant and effective dealership experience. Lexus of Cerritos is located near Cerritos, Los Angeles, Long Beach, Anaheim, and the Fullerton areas. Let our team assist you by buying online.
The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations.
Not all dealerships can qualify. Those that do must pass a three-step process:
First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.
Second, interested dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in J.D. Power’s Sales Satisfaction Index (SSI) StudySM.
Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices.
Those best practices include, but are not limited to:
When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.
J.D. Power 2023 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit J.D. Power DOE.
Lexus of Cerritos is being honored in the annual CARFAX Top-Rated Dealer Program. The 2022 CARFAX Top-Rated Dealers received an average of 4.6 stars out of a possible five stars. The select group of dealers are being celebrated for their commitment to building consumer confidence through exceptional service and customer care.
“CARFAX has more than 2.2 million verified customer ratings and reviews for dealerships around the country,” said Bill Eager, CARFAX Vice President of Dealer Business. “The Top-Rated Dealer program recognizes the best of the best for exceptional service and customer care.”
“We at Lexus of Cerritos are incredibly proud to have earned this CARFAX Top-Rated Dealer recognition. It is a direct reflection of our commitment to provide the best experience possible to every customer we serve. From all of our team members, Thank You for making this possible!”
You can look for the Lexus of Cerritos 2022 CARFAX Top-Rated Dealer badge on the CARFAX Vehicle History Reports they provide customers.
CARFAX, part of IHS Markit (NYSE: INFO), helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. Based in London, IHS Markit is a world leader in critical information, analytics and solutions
Lexus of Cerritos cares about and appreciates the Cerritos community that we serve. We are proud to be a part of Cerritos, and we work to be a forward-thinking business center with innovative strategies for keeping clients and employees satisfied. Our Cerritos location makes us a convenient stop for those in the area looking to buy, maintain, or lease a Lexus vehicle.
Our quality pre-owned vehicles are perfectly priced. So there is no haggling. No back-and-forth. No pressure. Plus, you can be certain that our no-haggle price is low… because it’s Guaranteed. Bonus: our used cars are Worry Free because they are rigorously checked with our multi-point inspection process.
Our accommodations are intentionally designed to make you feel comfortable and taken care of. Lexus of Cerritos values your time, and the time that you spend at our dealership is viewed with the utmost importance. Our vast selection of Lexus inventory found on are lot is certain to be home to the Lexus that suits you best, and we are dedicated to getting you behind its wheel.
Exceptional service awaits you at Lexus of Cerritos. Your Lexus servicing, purchasing, or leasing needs will be fully taken care of by our certified and trained team, while you are treated to deluxe accommodations. Call and make an appointment with one of our service representatives, or drop by at your own convenience. Whether your stay is brief or extended, the right place to be is with Lexus of Cerritos.